Monday, March 09, 2009

New support/forums site

Today we are launching our new support and forums site:

A tad unfortunate, but if anyone had a username/password at our old site you'll have to create a new account at in order to customize what issues you're notified of and how you receive updates.

The good news is that you don't even really need to create an account if you don't want to. You can create new topics with just your email address and without registering for anything.

There's also plenty of other good news.

There's now a knowledge base that's entirely searchable. In fact, when you search, you'll be searching through discussions and knowledge base articles to help find the answers or insight you need.

The forum is now entirely synchronized with email too. So both you and the team at Inkling can reply and create new discussions all from within email without having to go back to the forums site at all. This will allow us to help answer any questions or issues even faster.

Stay tuned for more knowledge base articles and answers to frequently asked questions.

We think you'll like the improvement.

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